Terms and Conditions AW88 — Complete Platform Usage Guide

1 Acceptance of Terms

These Terms and Conditions ("Terms") govern the relationship between you ("User" or "Member") and AW88 ("Company", "us"). By accessing, registering for, or using any part of the AW88 platform at aw88.vu, you automatically agree to comply with and be bound by these Terms.

These Terms should be read together with our Privacy Policy and Responsible Gaming Policy, all of which form the complete agreement between you and AW88. Should there be any conflict between those documents, these Terms and Conditions shall prevail.

2 Eligibility & Registration

To register and use AW88 services, you must meet all of the following eligibility requirements:

• Be at least 18 years old on the date of registration.
• Be an individual (not a company or legal entity) registering on your own behalf.
• Not prohibited by your local laws from participating in online gambling activities.
• Not listed on any self-exclusion program from gambling.
• Provide truthful, accurate, and complete information during registration.

AW88 reserves the right to request proof of identity at any time to verify user eligibility. Failure to provide the required documents may result in temporary suspension or account closure.

3 User Account

Each user is only permitted to hold one (1) account AW88 only. Multiple accounts held by the same individual constitutes a serious violation of these Terms.

You are fully responsible for:

• Keep your account username and password confidential.
• All activities that occur in your account, whether authorised or not.
• Notify AW88 immediately if you suspect any unauthorised access to your account.
• Ensure your profile information is always accurate and up to date.

AW88 will not be held liable for any losses arising from unauthorised access to your account if you fail to take reasonable precautions to protect your login credentials.

4 Deposits & Payments

AW88 supports a wide range of deposit methods commonly used by Malaysian users, including bank transfers via Maybank2u, CIMB Clicks, instant transfers (IBG/DuitNow), and e-wallets such as Touch 'n Go and GrabPay.

• The minimum deposit amount is RM 10 per transaction.
• All deposits must be made using a payment method registered in your own name.
• AW88 does not accept third-party deposits on behalf of any user.
• Deposits are typically credited to your account within 5 to 15 minutes after transaction confirmation.
• AW88 reserves the right to request payment proof for any deposit that cannot be automatically verified.

All financial transactions on the AW88 platform are processed through secure payment channels protected by 256-bit SSL encryption. AW88 does not store your full banking information on our servers.

5 Fund Withdrawal

AW88 processes withdrawal requests promptly — typically within less than 10 minutes to your registered bank account or e-wallet. The following withdrawal conditions apply:

• The minimum withdrawal amount is RM 30 per transaction.
• Your first withdrawal requires full completion of the KYC process.
• Funds may only be withdrawn to the same payment method used for your most recent deposit, subject to anti-money laundering policies.
• Any deposit that has not met the minimum wagering requirement is not eligible for withdrawal until that requirement is fulfilled.
• AW88 reserves the right to place a hold on withdrawals for security review purposes, up to 5 business days in exceptional cases.

6 Bonuses & Promotions

AW88 offers a variety of bonuses and promotions to new and existing members. All promotional offers are subject to specific terms stated alongside each offer, as well as the following general conditions:

• Each bonus carries a rollover (wagering) requirement that must be met before withdrawals are permitted.
• The welcome bonus is only available to new members who have not previously registered.
• Each bonus can only be claimed once per user, unless otherwise stated.
• AW88 reserves the right to void any bonus claimed through fraudulent means or promotion abuse.
• Bonuses cannot be transferred between accounts or converted directly to cash before wagering requirements are met.
• AW88 reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice.

The wagering requirements for each bonus vary. Please refer to the respective promotions page for full details. Should there be any conflict between these general terms and the specific terms of a promotion, the specific terms of that promotion shall apply.

7 Game Rules

All games offered on the AW88 platform operate using an independently audited Random Number Generator (RNG) system, ensuring every game outcome is truly random and fair.

• Game results generated by the AW88 system are final and cannot be disputed unless there is substantial evidence of a technical failure.
• In the event of a technical disruption during gameplay, AW88 will return the bet to your account within 24 hours.
• The use of bots, automation software, or any third-party assistance tools for gameplay is strictly prohibited.
• AW88 reserves the right to declare a game void if a technical failure that affected the outcome is proven to have occurred.

8 User Conduct

AW88 expects all users to act respectfully and responsibly while using our platform. The following behaviour is strictly prohibited:

• Using threatening, abusive, or racially offensive language in any interaction with the AW88 team or other users.
• Attempting to hack, breach, or interfere with the AW88 platform's security systems.
• Spreading false or misleading information about AW88 to other users.
• Colluding with other users to cheat or manipulate games.
• Using the AW88 platform for money laundering or financing any illegal activities.

Violation of any of the above may result in immediate action, including temporary account suspension, permanent account closure, and/or legal proceedings.

9 Responsible Gaming

AW88 is fully committed to a responsible gaming culture. We provide a range of tools to help you manage your gaming activity wisely:

• Deposit Limit: Set daily, weekly, or monthly deposit limits on your account.
• Loss Limit: Set a limit on the amount you can lose within a specified time period.
• Play Time Limit: Set a daily session time limit for your gaming activity.
• Take a Break: Take a temporary break from the platform for 24 hours, 7 days, or 30 days.
• Self-Exclusion: Choose to exclude yourself from the platform for an extended period or permanently.

If you feel that gambling activity is beginning to affect your life or those around you, please contact our support team or visit our Responsible Gaming page for assistance and relevant support resources.

10 Privacy & Security

AW88 respects your privacy and protects your personal information in accordance with our Privacy Policy. All data you provide to AW88 is used solely for platform operations, identity verification, and legal compliance.

• Your personal information will not be sold or shared with third parties for marketing purposes without your explicit consent.
• AW88 uses 256-bit SSL encryption to protect all communications and transactions on our platform.
• Any disclosure of information to authorities is subject to applicable legal requirements.
• You have the right to request a copy of your personal data or apply for its deletion in accordance with applicable legal provisions.

For more information on how AW88 manages your personal data, please refer to Privacy Policy in full.

11 Liability Limit

AW88 provides its platform and services "as is" and does not guarantee that the platform will always be free from technical disruptions. To the extent permitted by law:

• AW88 is not liable for any financial losses resulting from service disruptions beyond our control.
• AW88 is not liable for any indirect, incidental, or consequential losses related to the use of our platform.
• AW88's total liability to any user under any circumstances is limited to the amount deposited by that user within the 30 days preceding the arising of the claim.

12 Account Termination

You may close your AW88 account at any time by contacting our customer support team. Prior to closure, all outstanding wagering requirements must be fulfilled and any remaining balance may be withdrawn through the standard procedure.

AW88 reserves the right to suspend or terminate your account without prior notice if:

• You have violated any provision of these Terms and Conditions.
• You provided false or misleading information during registration or KYC.
• There is suspicious activity or suspected fraud detected on your account.
• You are found to be holding multiple accounts.
• Required to comply with applicable legal or regulatory requirements.

In the event of account closure due to a Terms violation, AW88 reserves the right to withhold any remaining balance pending further investigation.

13 Amendment of Terms

AW88 reserves the right to modify, update, or replace any part of these Terms and Conditions at any time. Any changes take effect immediately upon publication on our platform.

We will endeavour to notify users of material changes via a notice on the platform or by email to the registered address. It is your responsibility as a user to review these Terms from time to time. The "Updated" date at the top of this document indicates when the last changes were made.

14 Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions or your use of the AW88 platform, our customer support team is available to assist you 24 hours a day, 7 days a week.

You can reach us via:

• Live Chat: Available directly on the AW88 platform, with instant responses in Bahasa Melayu.
• Email: [email protected] (response within 24 business hours).
• FAQ: Visit FAQ page for answers to frequently asked questions.